Terms of service
Welcome to ZilaBuy. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to comply with these Terms. If you do not agree, please discontinue using our website.
1. Company Information
ZilaBuy
22 Rue Lavacquerie
80700
France
Email: contact@zilabuy.shop
Phone: +33 5 78 69 05 26
2. Scope of These Terms
These Terms apply to every visitor, customer, and user of the ZilaBuy website. By accessing any part of our website, you accept these Terms in full.
We recommend reviewing this page regularly, as it may be updated from time to time.
3. Using Our Website
You agree to use this website only for legitimate purposes and in accordance with all applicable laws and regulations.
You must not attempt to interfere with the website's operation, gain unauthorized access to its systems, or engage in activities that may compromise its security or functionality.
4. Product Information
We strive to present accurate descriptions, photographs, specifications, and pricing for every product available on our website.
Despite our efforts, occasional errors or omissions may occur. We reserve the right to update product information, correct inaccuracies, or remove products from sale without prior notice.
5. Placing an Order
Submitting an order does not automatically create a binding sales contract.
Orders become accepted once payment has been verified and your purchase has entered our fulfillment process.
We reserve the right to decline or cancel orders in situations including:
- Payment authorization failures.
- Pricing or inventory errors.
- Suspected fraudulent activity.
- Violation of these Terms.
- Legal or regulatory requirements.
6. Prices and Payment
All prices displayed are shown in the applicable currency at the time of purchase.
Payments are securely processed through trusted payment providers using encrypted technology. ZilaBuy never stores complete payment card information.
7. Shipping Services
Orders are generally prepared within 1–3 business days.
Estimated delivery takes approximately 3–5 business days after dispatch.
Delivery estimates are provided for informational purposes and may vary due to circumstances beyond our control.
8. Returns
Eligible purchases may be returned within 30 days of delivery in accordance with our Return & Refund Policy.
Please review that policy for complete eligibility requirements and refund procedures.
9. Ownership of Website Content
All content published on this website, including text, graphics, logos, photographs, icons, layouts, and other materials, is owned by ZilaBuy or its licensors.
No content may be copied, distributed, modified, or reproduced without prior written authorization.
10. Disclaimer
Our website and services are provided on an "as available" basis. While we make every effort to maintain accurate information and uninterrupted service, we cannot guarantee that the website will always be error-free or continuously available.
11. Limitation of Liability
To the fullest extent permitted by law, ZilaBuy shall not be responsible for indirect, incidental, consequential, or special damages arising from the use of our website or products.
This limitation does not affect any consumer rights that cannot legally be excluded.
12. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Changes to These Terms
We may revise these Terms of Service whenever necessary to reflect changes in our business practices or legal obligations.
Updated versions become effective immediately upon publication on this website.
14. Governing Law
These Terms shall be interpreted in accordance with applicable consumer protection laws while preserving all mandatory rights available to consumers under local legislation.
15. Contact Us
If you have any questions regarding these Terms of Service, please contact our customer support team.
ZilaBuy
22 Rue Lavacquerie
80700
France
Email: contact@zilabuy.shop
Phone: +33 5 78 69 05 26